CyberHome Entertainment CH-DVD 635S User Manual download pdf (Page 63)

TROUBLESHOOTING

• The AC power cord may be loose or not plugged in. Make sure the power

cord is secure in the AC socket.

• The power switch on the rear panel is switched off. Switch it on.

• The unit may be in standby mode. Turn the unit on with the remote control

“STANDBY” button or the button “ON/STANDBY“ on the front panel of the

DVD player.

• The disc may not be properly placed. Please place in the disc again.

• You inserted the wrong disc type.

• The parental control feature is activated. For deactivating the parental con-

trol feature please read section “Password” in chapter “User prefer-

ences” (see page 60).

• The disc may be dirty. Try cleaning the disc.

• Make sure the disc is placed with the labeled side facing up.

• The region code of the disc may not match that of the player. In this case,

the disc cannot be used.

• The disc may not be compliant to an industry standard.

• You have selected or set the wrong channel number on the TV for the DVD

player. Select the correct channel number.

• The cables connecting the TV and the DVD player may be loose. Check the

cables.

• The SACD and DVD-Audio signal can only be output via the analogue out-

put. Digital playback is not possible.

• Make sure you are aiming the remote control directly at the player’s remote

control sensor, located on the front of the player.

• There is a technical problem. Take out the batteries from the battery com-

partment, wait for 10 seconds and re-insert them.

• Make sure there are no obstacles between the remote control and the play-

er.

• The batteries may be used up. Change the batteries in the remote control.

• You could be using the remote control too far away. Try within 4 meters of

the player.

• Make sure the video cables connecting the DVD player to your TV or beam-

er are secure.

• The TV is not set to the DVD/Video mode. Set the TV to the Audio-Video

program (e.g. AV1 or AV2).

• The video aspect ratio may be set wrong for your television type. Enter the

setup menu and select the “Video setup page”. Try changing the “TV

shape” setting to Normal/PS 4:3 (Pan & Scan) if you are using a standard

TV, or “Wide 16:9” if your TV is a wide-screen type. Do not change the TV

shape setting based on the format of a DVD-Video disc. This setting applies

only to the TV’s aspect ratio.

• The volume is set to minimum. Raise up the volume.

• Make sure the audio cables connecting the DVD player to your speakers, TV

or receiver are secure.

• The sound is muted. Press the “MUTE” button on the remote control to

switch on the sound again.

• The movie is paused. There is no sound during pause or search modes.

The player does not power on.

The disc tray cannot be closed.

A specific disc does not play.

No SACD and DVD-Audio output via

the digital output.

The remote control does not work.

No picture.

The picture appears stretched or

squeezed.

No sound from TV or speakers.

When there is a problem, it does not mean malfunction. Before sending for

repair, please examine your device according to the following:

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CyberHome Entertainment CH-DVD 635S User Manual Page 63

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